Jesse C -86

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Google is a bully

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Google is a bully

Google suspended my business profile and will not notify me why. They ignore my help calls.

It's impossible to send an email or speak with anyone. All my information is and was true 100%, absolutely no illegal activity whatsoever. There's no reason for them to suspend my profile and ignore me as if I don't exist. What a disgrace.

Very immature. Google is against honest, hard-working small businesses. They're 'too good' for the middle and lower class. They should be held accountable and take responsibility for lack of customer service.

Google is too self-absorbed and certainly not out to 'help' anyone but themselves. It's been nearly a week and no word. Google claims there's some issue with Google Maps, which has nothing to do with the issue.

They're not working on anything for me. Google is one huge scam.

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Pros:
  • Good search content but so does others
Cons:
  • No customer service support at all

Preferred solution: For them to reactivate my business profile & explain why they suspended it in the 1st place. I'm losing potential customers

User's recommendation: Chose a different source

Kim B Ees

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Hacked for 4 yes four years please see my lookout report

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Google - Hacked for 4 yes four years please see my lookout report
Google - Hacked for 4 yes four years please see my lookout report - Image 2
Google - Hacked for 4 yes four years please see my lookout report - Image 3

I have written hundreds of feedback, spoke to every single cell service that I have had in the last 4 years. I have had iphones androids of all types.

I have 5 reports to the Phoenix police. I have an order of protection. And still I am harassed on a daily basis. I know who my hacker is and yet no one can do anything.

I am unable to work as i do so from home.

I may lose my home that i have lived in for 25 years. I have nothing left.

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Pros:
  • Its how i stay connected
Cons:
  • I am unable to connect with them

Preferred solution: The hacker to be stopped

User's recommendation: That there us a way foe a phone to stoo a download. Remote service must have a lock oe control. Googke needs to have people to talk too.

Mario G Orx

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Redeem gift card

Google - Redeem gift card
Google - Redeem gift card - Image 2

Trying to redeem gift card. Will not successfully accept numbers. It won't take my card number; have tried 4 times.

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Francisco m Fev

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| map-marker Reseda, California

Having issues with my google gift card

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Having issues with my google gift card
Having issues with my google gift card - Image 2
Having issues with my google gift card - Image 3

I made a purchase of this Google gift card yesterday but I didn't get my product can you guys please help

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User's recommendation: It's been very frustrating with this issue

James M Fih

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| map-marker West Valley City, Utah

I bought a gift card and the person I sent it to is trying to tell me this an information card

Google - I bought a gift card and the person I sent it to is trying to tell me this an...
Google - I bought a gift card and the person I sent it to is trying to tell me... - Image 2

I still haven't heard anything about the $10. I put on that Google Play Barb. I wanna be able to get my d*** money back.

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Cynthia R Ykt

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A workaround to delete ALL "UNKNOWN" calls, at ONE TIME

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Google - A workaround to delete ALL UNKNOWN calls, at ONE TIME

Actually, it's what didn't happen. Google IT has no solution or workaround for deleting the 'unknown' category of its Google Messages in one click.

Seriously? It's bad enough normally, but in an election year, how could this not have been a forethought? Rhetorical question. It wasn't.

In case you're wondering if this garbage is stored on your phone and taking up space. You guessed it. It is.

Good job, Google. DUH.

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Pros:
  • Read issue
Cons:
  • Read issue

Preferred solution: A FIX for the issue stated. NOW

User's recommendation: Don't use Google Messages

Mary B Pgk

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| map-marker Chico, California

Becausecwas told couldn’t have refund on a subscription I didn’t make on a few items and it took 3 unauthorized payment from total of 70$

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Google - Becausecwas told couldn’t have refund on a subscription I didn’t make on a few...
Google - Becausecwas told couldn’t have refund on a subscription I didn’t make... - Image 2

Anger *** and demand my funds to be replace I for one is a struggling mother who tries to provide my family needs each day and if I need to provide for them I make sure Im able to but when I get taken for something I dnt need or want or even purchase n cant get my funds back due to whatever thebsaler provide I for never used thee production n made at that anger me completely outraged in this matter

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Tyrese T Cgc

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I want to get my old gmail back that I forgot the password to

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Google - I want to get my old gmail back that I forgot the password to

So, about a year ago, I lost my main account that I had since 2019, but it was under the Gmail @tyresetaylor0628@***.com. So, I called Google to see if there's a way they can get into that Gmail and reset the password for me because I really need that account, and that would be a huge help for me.

I would really appreciate it, and be very grateful if there's an opportunity to get my account back. I have been gaming with PlayStation since 2019 with that Gmail.

I would kindly like to get back into it. Please and thank you.

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Preferred solution: My old gmail account back in my hands.

User's recommendation: If you ever have a problem with your google account, just contact google directly!!

Alan C Iuc

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Illegal charge for Google One, a service I have never used to signed up for even a trial.

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Illegal charge for Google One, a service I have never used to signed up for even a trial.

I received a notification from PayPal yesterday (Sunday 10/20/24, 5:24 AM), stating I'd been charged $21.76 USD by Google for "Google One AI Premium (Google One)".

I have never used this service or product, and have not signed up for trial use, either. When I go to the Google One AI Premium page, it does not show I am signed up for this service (even as I'm signed IN to google), and it even offers me to sign up for a trial period.

Please refund my $21.76 immediately.

I am upset there is no way to chat or speak with a real person.

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Loss:
$22
Pros:
  • Google offers great services at no immediate monetary cost
Cons:
  • Google has taken my money for a service or product i did not buy

Preferred solution: Full refund

User's recommendation: Do Not Connect Your Credit Card or Bank Account To Google

James G Dcm

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I paid for a service that I never requested it was a mistake, nevertheless Google kept my money even though I requested a refund. All in all Google has not honored my request to get my money back.

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I paid for a service that I never requested it was a mistake, nevertheless Google kept my...

I had bought a camera for the rear of my home. However, when I went on to the site, it said I could purchase the service.

I never wanted to buy the service, but their system asked for my information and my debit card number. I thought that I had canceled the payment, but they never did. Over time, they have taken two payments of 107.00, one was returned, and one payment of 55.07 that has not been returned.

I'm a senior citizen who is on a fixed income, and this company is one of the largest companies in the world. I need my money returned to my account, please!

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Loss:
$162
Pros:
  • Who made this company what it is
  • Google is one of the largest companies
  • But they feel that they can take advantage of the little people of the world
Cons:
  • Believe that they can just do whatever they want without any regards for there customers

Preferred solution: Full refund

Robert P Awx

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Fraud

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Google - Fraud
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Google - Fraud - Image 3

Google Gmail has been sending Republican emails directly to spam for over a month. I've sent over a dozen complaints and Google is still committing election fraud.

I have screenshots of everything. I've called the Attorney General today and emailed them. You will be held accountable for election fraud and I am contacting my attorney. You are corrupt, law-breaking, anti-American, Marxist, communist gang of criminals and it's all for political gain.

Stop immediately sending Republican emails to my spam without my permission, you sick gang of Marxist criminals! I have screenshots of everything!

You're busted and you're doing it for political gain! You are a communist gang of pig dogs!

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Loss:
$5000
Pros:
  • Look up info
Cons:
  • Communism controlling emails all for political gain
  • Marxist

Preferred solution: For 2 months you send Republican emails to my spam. I move Emails to primary or push not spam more spam back in it & hard to restore the email to primary. $250,000 for damages, time, stress, emails lost, emotional distress for over 2 months

User's recommendation: Google is a Marxist Communist GANG who is controlling what emails you will get.

Resolved
Woodson s Sby

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| map-marker Woodruff, South Carolina

Resolved: To open up old email account

Google - To open up old email account
Google - To open up old email account - Image 2

Trying to open old email accounts: seaywoodson@***.com & Woodsonseay2@***.com. Thank you and have a good weekend.

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Resolved
Yolanda M Avu

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Resolved: My 2 step verification

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Google - My 2 step verification
Google - My 2 step verification - Image 2
Google - My 2 step verification - Image 3
Google - My 2 step verification - Image 4
Updated by user Sep 20, 2024

Nothing.

Original review Sep 20, 2024
My name is Yolanda Muiruri my Gmail account is yogie25jay@***.com my 2 step verification is not working please remove it from my account.
After Google 2 step verification process fell numerous times I was told to wait 30 days to access my Gmail account; my only way to receive my payroll check bi weekly in order to take care of my young kids. SO waiting was out of the question after numerous of times trying to contact the support team regarding this matter they repeatedly disconnected the phone I email no response I was very agitated knowing I have a responsibility to my family and my income was totally locked I followed all the security measures by providing a alternator email and phone number but I was denied repeatedly and me my kids and I was forced to take desperate measures due to this technical difficulty by Gmail support team.

suffered a very financial loss doing these three weeks.

I really didn't understand because I was able to access my Microsoft account which information is consistent with my Gmail account information. All my accounts are attached but all of a sudden at that moment while trying to access my Gmail account using my Outlook are Yahoo Google refused both requests, contacting me through my alternate email informing me that someone tried to access my Google account and Google services block yahoo and outlook login attempts.
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Loss:
$39

Preferred solution: Full refund

User's recommendation: I recommend to Future customers more than recovery email Ms more than one recovery phone number connect all your email accounts that you hold with different providers and have a recovery for that recovery.

Tejveer S Pfz

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| map-marker Melbourne, Victoria

It's *** I can't access my account sahotatejveer6@***.com,sahotatej@***.com, tejsahota64@***.com my life ia over

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Google - It's *** I can't access my account sahotatejveer6@***.com,sahotatej@***.com,...
Updated by user Oct 25, 2024

Some hacked into my account for all my emails claimed money that I won in us lotto.made me look awful on internet with that money.

Original review Oct 25, 2024

My phone has been stolen or misplaced by other people, who got my information through emails and stole my money. A friend cloned my phone which caused distress in my life.

As a result, I have nothing right now.

Please, I would like to have all my emails restored along with email access. Thank you.

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Loss:
$100000
Pros:
  • But they are very knowledgeable
  • Popular isp provider
  • Expressing my problem
Cons:
  • People can make fraud charges
  • Only ai answers no human contact

Preferred solution: Full refund

Tin-yee K

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So tired of this bs...

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Google - So tired of this bs...
Google - So tired of this bs... - Image 2
Google - So tired of this bs... - Image 3

I reset my phone two nights ago. Since then, I cannot reset my password for artistetyk@***.com.

It keeps saying I tried too many times. Ugh, I am so pissed off at them. They are incredibly stupid.

I've attached some photos (sorry for the bad quality), but I'm just so freaking tired of this nonsense. These people need to be banned from working.

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Cons:
  • So many like email
  • Lack of customer service and retention

Preferred solution: Deliver product or service ordered

User's recommendation: Google is never meant to be trusted at all same as iPhones