Jahaira Nkg

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Verified Reviewer
| map-marker Tokyo, Tokyo

I am trying to locate my lost phone.

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Google - I am trying to locate my lost phone.
Trying to locate my lost device linked to Gmail account ..my current location is china ... please try to help out with my location .
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User's recommendation: Hope google will help me out to track the development

Resolved
Uriel L Gbr

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Verified Buyer
| map-marker Los Angeles, California

Resolved: I needed help

Google - I needed help
Google - I needed help - Image 2
Updated by user Feb 22, 2024

I need help.

Original review Feb 22, 2024
I for got my password from my phone Samson Galaxy S 23 put I dont have the phone no more I have a iPhone now but I need a to max a new password to my iPhone please I need help to get my password please if you dont mind need your help to get my password if you dont mind i well be so thankful for help me out
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Pros:
  • Unknown
  • Help
  • Hmmmm
Victoria M Xfn

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Verified Reviewer

Account recovery for a different email

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Google - Account recovery for a different email
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You guys turned 2 step verification on my old acct,I haven't been able to access it and you guys did the same for that emails recovery email as well.tgars against my privacy rights& I believe could result in a lawsuit.but I'm trying to be lienient,I need help getting back into my accounts Miller1976vic@***.com & Vicious1miller@***.com I no longer own the device or phone number on file associated with these accounts.i contacted you guys via email about this twice already quite a while ago and still haven't heard anything back.my name is Victoria Miller
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Cons:
  • Donot ask for street address
  • Install 2 step verification without permission
  • Donot set a secret question and answer

Preferred solution: Access to my two accounts that "they" put 2 step verification on.

User's recommendation: Don't count on recovery

Nazario Usx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Sebastian, Florida

Cannot reach Google Chromecast help

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Cannot reach Google Chromecast help
Cannot reach Google Chromecast help - Image 2
I have tried every which way I have seen to get a hold of Google about my Google Chromecast remote control. It is still under warranty thus far and I cant get any help replacing it. It doesnt work anymore. I had a chat one day and they said they were going to replace it and they were going to send me an email immediately, I have yet to receive any email or any remote if anyone has anyway to get a hold of Google Chromecast customer service. Please let me know at dsher963@***.com. Thank you
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User's recommendation: Don’t buy the extra insurance if you can’t get a hold of anybody

Debra H Qdd

Recovery email not receiving the codes

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Google - Recovery email not receiving the codes
Google - Recovery email not receiving the codes - Image 2
Original review Apr 12, 2024
Google keeps locking me out of my email, then they send the recovery code and it does not work either to get back into your account. This doesnt make sence then when you call them they have an automated service that is no help. Then their so called protected security sucks! because someone keeps hacking the email. Im so pissed cause someone need to replace this company with a reliable and trust worthy and of security and respect to their customers. Tired of having to make new emails accounts.
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Loss:
$10
Pros:
  • No comment
Cons:
  • No customer email service

Preferred solution: Apology

User's recommendation: Find anouther soarse

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Philadelphia, Pennsylvania

601344

Google - 601344
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6I need the Google code to access my information over to my new phone. There are no reason for Google to block all personal text,,emails or any other information on a transfer after I proved who I am . Verizon wireless mention about taking this matter to a attorney . Google is in wrong for not supporting me as a customer. I pay good money for the services to Verizon and this is very poor ..business of Google. Google don't have 24/7 help on a phone call. You have to call 8am-5pm for service help by phone.. Monday-Friday only .
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User's recommendation: Google is a low quality business when need service. I'd recommend a different service.

Bryan V Lqo

Bought a card that not working

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Google - Bought a card that not working
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I have like a lot of months trying to redeem my money and it ask me for more info and I did that like a dozen of time I am not satisfied with google because I used to buy gift cards to use them for games my personal use not to gift them but if keeps on happening I'll just have to look for a different method And I bought it in kwik Trip or target but I don't have the receipt probably this is the last time I buy a gift card
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Loss:
$25
Pros:
  • No cards needed
  • Money you can use digitally
Cons:
  • Asks for too much info

Preferred solution: Full refund

User's recommendation: Not to buy cards for personal use

Malika S Qmx

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Verified Buyer

My google

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My google
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I lost my phone that had the email on in ansi had got me a new phone it keep askin for 6 or a 8 digit code that I have no idea to get or were get it from
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Preferred solution: Log in

Azza S Tms

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Verified Reviewer

Recupereration Gmail

Google - Recupereration Gmail
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hello, I am writing to you regarding the I need help for recuperate my password for my old mail ( azzasanheji@***.com ) current situation for access to my Instagram account! yesterday I had to remove a few subscribers and download the Instagram update that you did, my account was deactivated, when I went back to log in I was asked for my Instagram password which I don't remember to make a new one.

when I wanted to recover my Insta account by following the steps, I was asked for my email which is old (azzasanheji@***.com) when accessing my gmail, I no longer have the password since only my current email which I used for 1 year or more e sanhejiazza3@***.com and also (I don't have the password of my email to access retrieve the link) for Instagram, or the old telephone number 514245**** I find myself without help, and no Instagram assistant number to call, my current cell number is 350062****.my email e Sanhejiazza3@***.com . Thank u for u help

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Loss:
$50

Preferred solution: Help for access to my old account

Raeghan Lfe

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Verified Buyer

Play Store points redeemed error

Google - Play Store points redeemed error
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I was told it was escalated as issue and would hear back in 24-48 hours...been 4 days now and NOTHING! WAH WAH!!!
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Preferred solution: Apology

User's recommendation: Demand immediate resolutions

Barbara E Hfz

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Verified Reviewer
| map-marker Omaha, Nebraska

Poor delivery practices

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Google - Poor delivery practices
Placed order to be delivered to my door today. At 4:15 received email showing package left outside apartment building on ground. There are approximately 30-40 doors I to this complex and having heart issues I could not go around to all of them. Had my son come and check 5-6 doors and did not locate. Called in and explained problem to rep. She refused to replace the order and said she would refund in about 10 days. I could go ahead and order and pay again. I asked for supervisor and after holding for 20 minutes,gave up!!!
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User's recommendation: Order from anyone else if you want to get it!

Terrance B Clt

Forgot PASSWORD

Google - Forgot PASSWORD
I know my Gmail:terrancebell61@***.com. I JUST FORGOT MY PASSWORD. If Yu Go On My Password History I Once Had THESE PASSWORDS:Powell43, Powell4352, Aggland43,& Aggland4352. NOW I KNOW FOR FACTs I HAD THEM OLD PASSWORDS
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Pros:
  • Secretary
Mary W Gjt

Can’t get into either of my gmail accounts

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Google - Can’t get into either of my gmail accounts
My phone got stolen last week.I cant get into my main gmail account-whisby.maryj2@***.com or my recovery email account-mjwhizmw10@***.com.I had the passwords saved and I dont remember them. I didnt have any passkeys or 8-digit code either. The phone number on the accounts is my previous number-478233****. My new phone number is-478972****.I need my gmail accounts back because all of my other Google, Apple, ICLOUD, & Social Medias are joined to my main gmail account-whisby.maryj2@***.com. Please help me.
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Pros:
  • Efficient email system
Cons:
  • Need to have security questions to answer when locked out of email

Preferred solution: Access back to my Gmail accounts

User's recommendation: Contact Pissed Consumer when you have an issue/issues with a company.

Vera green M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Theft a phone and what b business account

Google - Theft a phone and what b business account
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Someone someone is using my information as a business account online without my permission and I don't have a clue what to do about it if you could help me please Vera McCallum
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Preferred solution: Full refund

Anonymous
map-marker Doylestown, Pennsylvania

Need help signing back into acount asap

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Google - Need help signing back into acount asap

Wanted to say after spending almost 45 minutes with the first guy explaining my whole situation, he said that he had to put me to a level one technician because he didn't know what to do #2 told him the problem said I'll be right back hold on, of course he hangs up but I said no he'll call back he has my # never did, had to recall go through the same story for the 19,000 time, got a hold of a girl and she said that she would have to reboot or turn off the phone or something but I asked her am I going to lose all my pictures cuz the guy before said "NO" but he hung up on me so this girl said no problem we'll fix it we'll fix it it's a storage problem. She said what I said prior reboot or turn it off.

And I said please Woman to Woman tell me if I'm going to lose my pictures is a lot of memories in there.

I said please she says if you don't have this backed up or that backed up or this downloaded all this stuff that I don't know what the *** she was talking about so she said you might I said forget it. And since then I'm still waiting for somebody to help me from somewhere.

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User's recommendation: Do not I repeat do not call customer service absolutely useless