Google Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Google has 1.8 star rating based on 8767 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Google to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No pros, I like but please solve my cause.
Cons: No customer service, Customer service, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Google has 1.8 star rating based on 8767 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Google to a friend or colleague.
- Rating Distribution
Pros: Easy to use, No pros, I like but please solve my cause.
Cons: No customer service, Customer service, Poor customer service.62% of users think that Google should improve its Customer Service.
37% of users say that they might use Google in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "I do not know how to keep my account safe.", "Don't order anything unless you wish to be charged even when you no longer using it", "A real person please help me", "Don’t let them access your cards for anything", "Do not buy pixel".
Most users ask Google for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Don't have access to my other devices to recover account
I need to talk to someone
To recover account infont have Access to the other devices to recover account
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Verified Reviewer | Phoenix, ArizonaHacked/hijacked accounts illegal tracking of individuals personal information/ accounts.... OS system on devices being altered/rooted changed
Somebody is Google Tracking me by my personal information on all Google, platforms, apps, accounts ect. As of October 7, 2024.
I have been locked out of My Social Media Sites! such as My Facebook, My Snapchat, My Instagram, My Messenger, My What's app, My Zingi, My Telegram and more! Even My PayPal, Cash App. This issue continues to grow.
I'm a victim of identity theft as it is and now cuz all this has been happening for quite some time now, with no response! no help and no options! I'm contacting your legal department today because I am persuading legal action. Especially after my phone company which is boost Mobile was called by somebody impersonating me and attempted to hijack it yet another phone number of mine mainly my Facebook account hold sentimental value to me that might sound stupid to some but literally I've only had one Facebook since Facebook started you watch me grow up on my Facebook as well as have kids and you watch my kids grow up I have pictures of my father and my father who are both deceased I have private folders photos that nobody can see including memories of a daughter I gave her for adoption things that cannot be replaced see how I don't have any physical photos this will be a tremendous loss for me I'm also pursuing legal action because of this it's like half my life being ripped away all my memories everything I had of my family is being taken from me and this isn't the first time I Facebook has been hijacked October 19th 2019 for the first time my phone number was hijacked 602-366-**** I tried for almost 2 years to get my number back or to get the number shut off because whoever hijacked it and ported it over to another carrier without my acknowledgment and consent turned it into an SMS number and an MMS number only meaning it only received text and messages they were messing with all my accounts draining my bank accounts nothing got sent to the STC nothing got flagged nothing got put on my credit report when $5,000 just up and disappears out of my bank account those which was current at the time to my cash app and then just disappears I file a complaint and they brought up my account close it with no further action and no further contact I have been done wrong for the last going on 5 years when nobody doing anything that they were supposed to be doing when it comes to these big businesses and these big time companies that are supposed to file protocol when it comes to a person's identity and personal information being late I've been just thrown under the rug like I didn't matter.
I demand that Google or somebody get back to me nobody gets done like this things like this don't happen or not supposed to happen there's walls that people are supposed to follow and abide by and nobody's doing so therefore my human rights are being abolished. I'm also always being thrown a 404 error code on Google or is that the network that I took my photos on can be found or is it all my files are corrupted I have all my devices for the last 6 years for evidence but nobody has come too speak to me or even gone back to me in regards to any of these matters not even my local police department.
User's recommendation: Google is not secure and nor do they care about their users personal information.
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Verified Reviewer | Nashville, TennesseeMajor discrepancies in the recovery process of a Gmail account
An additional fact to me is that on your health facts form are linked on your Google I think you should have it a little better explained and update your follow-up and your walk-through process to make it a little easier for someone to understand how and what to do to even recover their email since they have either changed their phone number or forgotten their passwords and stuff I mean give more options being locked out of something you need or use on a daily basis is very hard I have a company to run and without access to the primary account it really has took a toll and has cost me quite a few funds I can't even log into my invoice app Maker because I need to confirm a code so I've got five days of unable to send invoices to customers as their request had been as soon as possible so please once again let's avoid any further discrepancies to keep the set of sight level and move forward with this please contact me back as soon as possible to confirm and concur the discrepancy in this matter so we can find a resolution thank you again
- Drives business to us
- Cant access if phone break with verifaction
- You make it so difficult to speak to someone
Preferred solution: Deliver product or service ordered
I literally HATE Google. I have been trying to get a refund for a purchase I didn’t make. They have become so ruthless with their trickery that if you just think about a subscription you suddenly get
I did not make a purchase for a Yo Tube subscription. I simply wanted to look at their pricing and plans.
I didnt authorize a purchase or provide any bank info or personal info but because Google forces you to use a google email to access a You Tube account or whatever their *** game is, I end up being charged over &70 for a subscription and was not sent a confirmation or a receipt. I cancelled it immediately but they had already stolen my money. Because of their action, my bank destroyed my card because technically it is fraud. Now I have the same account with my bank but a different card number.
I got a message through some other avenue than my regular email telling me that my refund was declined. There was no way to reply to that message. Theirs is no way to speak to a human and actually give someone my new card info. Thee is no option to do so.
I live on a fixed income and was relying on that money for necessities. I would NEVER purchase such an expensive subscription and they have now (google) stolen my money and I have no way of reaching anyone. The robots are the most frustrating and disturbing and the biggest waste of time. Im convinced they were designed to frustrate humans and make them so frustrated that they say screw the money and my refund!
They can have it! I have no rights. I have no help. I absolutely HATE this company for so many reasons.
As if they dont have enough wealth and power? We live in crumbs in poverty while they terrorize us and steal from us ruthlessly out of pure greed and evil. Google is the anti christ. Everyday I will do rituals and incantations to spread my hatred for Google and AI.
Nobody gives a *** about retired teachers like me. I live in poverty and misery so you can all profit. I served my community and taught children for 35 years and all I wish is that I could blow up Google and Zuckerberg who is weevil through and through my I would then blow my brains out because this planet is the most beautiful asset and all you pigs care about is your selfish tiny *** brained self. I hope you suffer like I do when you go to *** Google is the most evil and hated company in the world.
I hope your karma is swift and if it were up to me youd be banished to an island somewhere and youd be surrounded by all the beautiful souls like me who committed their lives to teach children and support our communities no matter how little we got paid or how little respect we got during our career. We sit here and suffer in the *** you greedy pigs designed. Hope someone takes their frustration out on you so you can feel what its like to be us. You were nothing but a farmer on your past life Zuckerfuck.
You sold out long ago. You work with and for the orions. Youre a *** who is owned and puppeted by way bigger evil forces. Youre just the talking heads you *** sociopaths.
You all have sick brains that are focused on nothing but having sex with little innocent kids. Sick *** who are more evil and do more damage to innocent people than any criminal who is institutionalized. You little *** think youre winning. All you are winning is more and more hate and disrespect from the people.
You are the worst customer service with nothing but horrible reviews written by extremely angry people like me. Now you got me on their side. This will be very bad for you as I will haunt you in your dreams and I will voice my opinion about your pedophiliac psychotic cult to anyone who will listen. I am going to cancel every google account Ive ever had and am willing to stop utilizing a phone or a computer if I am forced to be one of your victims slash customers.
Die already so we can be free. Your harassment and manipulation has reached an extreme level. I want my *** money back from you crooks! You dont even care.
Im nothing to you. I will surprise you.
I am so much more than nothing and now I will make Google the focus of every horrible thought I can twist into your reality. Youll crumble soon and I cant wait to watch.
User's recommendation: BOYCOTT GOOGLE AT ALL Cost!! They are thieves and are working with the Anunaki. I’m going to start a campaign to Boycott Google. We should not be terrorized and forced into using Google. I want nothing to do with Google. Cancel your accounts and get out when you can. Google has been stealing from us for decades and they keep getting better at stealing our money and turning it into their wealth. Keep voting and supporting the Government that Google most likely owns. All of these corporate sociopaths are pedophiiles. They are actively trying to kill us off so that they can have their ideal race and power which would be a world of suck *** power hungry sociopaths who want a world of just them and all the little boys they can rape endlessly. Everyone is aware of this but it just blatantly keeps going on and on. These “men” can’t control themselves they are sexual deviants who have enough wealth and power to control the whole society like they already have.
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Verified Reviewer | San Antonio, TexasGoogle Play cards don't work
I paid $215 for 6 Google Play gift cards at the CVS pharmacy on Riverside in Austin. When I gave them to My friend to redeem them, she got a message that said that she would have to give more information or details before they could be redeemed.
It didn't say what kind of information nor did it say where the information would go to or any of that. But she was unable to redeem any of the six Google Play gift cards that I gave to her. So basically I just threw away $215 down the drain because those cards cannot be used apparently. So I am very pissed.
I tried the Google Play customer support number several times over the last 4 days and Friday night it said it was closed and then Saturday and Sunday I got another same recorded voicemail saying that it was closed and then today Monday I called about 2:00 p.m. and the recorded line said that they were closed at 2:00 p.m. on Monday?! Really?!
Why would they be closed at 2:00 p.m. on Monday?! Unbelievable. So not only did I get ripped off of my $215 worth of cards but I have nobody to even report it to it Google apparently because I cannot reach anybody to complain about it or to give evidence of what happened to me.
It's a total scam.
I am just amazed that Google would fraudulently cheat their own customers that way. Maybe I should file a class action suit with all the others who have been cheated in the same way by Google Play gift cards that cannot be redeemed.
User's recommendation: My recommendation is simply do not throw your money away by buying Google Play gift cards that you are not going to be able to redeem anyway. You're just throwing your money away.
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Verified Reviewer | Dubai, DubaiGamil acount recovery
I have tried to login in gmail after suddenly Damage my mobile ,, unfortunately I forget my password , while I tried to recover with my mobile otp ..the suddenly started saying too many failed attempts plz try after few hours and also not showing how many hours to wait .. only mobile otp is the only thing am having I even forget my recovery email also ...
Any help plz I ll be ever grateful to you and I really love using gmail but still very tensed about my data ... HELP ME OUT Please
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Verified Reviewer | Nanyuki, LaikipiaProblem logging into my gmail account
I just forgot my Gmail password and I feel bad about it.I wish to have my Gmail account back please google help me have my account back. I would advise google to introduce the voice and picture or ID for recovery of which will smoothen the system of someone logging back to His/Her own account I'll be glad if my problem would be solved, thank you.
User's recommendation: I would recommend Gmail for anybody out there to have.
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Verified ReviewerHacked/hijacked accounts
Somebody is Google Tracking Me by My Personal Information and all my App/Accounts run though Google I have been locked out of My Social Media Sites My Facebook, My Snapchat My Instagram My Messenger Even some of My Online Bank accounts such as PayPal Cash App even my description child support card account. All these issues only continue to grow these issues have been happening for quite some time now with no response no help and no options I'm contacting your legal department today because I am Persueing Legal Action.
More so due to on October 7th 2024 in the morning around 9:00 am. Somebody tried to wipe my Google data all my data on Google but not before they tried to archive it and also not before they tried to hijack my account through boost Mobile and still my phone number once again the first time happened October 19th 2019. Since the first incident I also reached out to Google nothing was done then either I then became a high victim of identities that because my pandemic unemployment my child tax credits my stimulus is my taxes have all been hijacked and continue to get hijacked all because nobody none of these main accounts none of these big name industries companies have done anything when it comes to follow their protocol let alone follow laws when an individual reports certain things regarding all these matters that I have stated above.
It is as if I've been swept under the rug nothing's been done not even by my local police department. It says my Android which is a Galaxy a15 and a sky tablet with the key by the government is currently leaving stated by Google that it is running a like gecko Apple webkit Safari and in a few others as my operating system on both devices saying that when you go on Google and my devices it has my tablet with two Android sessions on it how is this possible the tablet or the tablet there's no Android point phones that run through a tablet screenshot stated and posted below something is really wrong with what's going on and I'm the only one experiencing the negligence on these companies behaves meaning I have lost everything including my mental state when the software started knowing I didn't enter my password wrong then I started writing them down and they were still wrong there being changed I'm currently still being locked out of my own account it's a fight every day to get into my own Google account to use my devices when does this stop there has to be a means to an end somebody needs to do their job.
- I have lost everything
Preferred solution: My Life Back and all My Accounts! In privacy As well as My Human rights!!!
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Verified ReviewerVictim incident urgent review
Re: Victim of local international organized gang attacks, sexual assault, domestic violence, fraud identity theft, and so are my three adult biological daughters and my two grandchildren
June 14, 2024
To whom this is addressed, concerns, and any affiliate
RE: Notice of stolen and unauthorized use and disbursement of insurance benefits, funds, and of unauthorized use of ATM/Debit Cards, bank accounts, number(S) NOT ALL ARE KNOWN, passport, drivers license, identification cards and numbers, birth certificate, pedigree chart, social security, identity, and that of which myself and beneficiary entitlement
Dear Sir or Madam:
I am the victim of local and international gang stalking, assault, rape, torture, fraud, identity theft. I have sent multiple complaints regarding several attorneys and one in particular who has caused great harm to me and mine and has done so even by skandering my name and lying on my name.
The one i speak of was a paid attorney who. I paid. It seems this man is involved in criminal activity that i was unaware of at the time of hiring him. JEFF C Kennwdy, Dwain Downing, Jack Downing, Kathryn Morrow Labowvitz, John Hixson, Lori Reeves, Tanette Fillmore, and Crystal Gayden.
Please be advised i obtained my paralegal certification by and through direct in person attendance through Executive Secretarial School, Dallas Tx and Arlington Court Reporting College, Grand Prairie, Texas. Multiple things play in part to all of this however i have only listed a few that i have worked for since 1997, and only one that i paid monies too, I have providedtge information following this. All is very real not fabricated in any manner, and all my rights have been violated, the stalking continues, Kid Kraddick's wife worked for one firm Renwick and Pierret, Mcmannemin and Smith. All firms listed above have had either staff or parties to a case involved in all this and some I worked directly on.
Jeff C Kennedys wives girlfriends have stalked me harmed me and my children they have directly approached me several times and other women he has been involved with. I sent 3 reports to the State Bar regarding this attorneys failure to provide me with a Motion to Withdraw from my legal case filed in Tarrant County so i could properly file an appeal. To this date he, Jeff C Kennedy, North Richland Hills Texas has refused to do so. His action and Jeff's failure to provide what the court requested and required has dorectly harmed me, my family, my character, and even my ability to obtain work.
I have a traumatic blunt force brain trauma, I suffered this impact in 2017, since that date i have suffered multiple blunt force impacts in all areas. Please be advised that even when i moved 9.5 hours away they still found me in Sierra Blanca Texas. I also believe Jeff has pursued other members in my family and ones directly part of the attacks that have happened to me. This trauma till this day has caused me a great deal of harm and injury to me and my family.
Most of my complaints pertained to this attorney and he has now filed harassment on me. Please let me know exactly how to proceed. Dwain Downing was my employer beginning in 2014. At the time of my departure from the Downing Law Firm his son Jack Downing was harassing me, I filed a claim with the Texas Workforce Comission and prevailed in my claim filed.
Please be aware I have utilized multiple social media to get as much out to the public so if something did happen as much of the truth of the crimes that are continuing could be tracked. I have been in fear for my life, my children, and grand children lives being taken. These crimes that have happened are real and they happened to me and my now adult children and grandchildren. Absolutely no one has a right to toy with another in any fashion.
No one has a right to harm because of jealousy, rage, envy, insecurities, or direct intention to set up cause direct harm that could destroy lives. I never sent anything to any to cause harm alarm or injury. I will tell you when I first hired Jeff my phone did strange things and he always seem to get things I never sent that were always saved in drafts. I did speak of and divulge certain things only because of a silent prayer another person used to harm me with.
I was disrespected as a woman, a lady, a widow, a mother, and a grandmother when asked for me to send a picture to him and he expressed he had gone to God about his interest in me. I have never heard back regarding any complaints filed with the State Bar of Texas.
This is a notice and a report of stolen and unauthorized use and disbursement of phones, emails, text, phone calls, and use tampering of same, insurance benefits, funds, and of unauthorized use of ATM/Debit Cards, bank accounts, number(S) NOT ALL ARE KNOWN, passport, drivers license, identification cards and numbers, birth certificate, pedigree chart, social security, identity, and that of which myself and beneficiary entitlement My ATM/Debit card l, drivers license, social security, passport, was stolen [or was used for an unauthorized transaction, accounts, or funds transfer, or establisment of standing]. I did not authorize any transactions, use, or anyone else to give this authorization I did not authorize anyone else to use my identity in any way.
I am notifying you, pursuant to the Electronic Fund Transfer Act, and implementing Regulation E, 15 U.S.C. § 1693 et seq., 12 C.F.R.
§ 205, of my lost [or stolen] ATM/Debit Card [or unauthorized transaction]. See especially 12 C.F.R. §§ 205.6, 205.11. I request that you investigate all unauthorized transactions involving this card or any cards ever created in my name or with any provided information.
If needed I can provide a copy of each of the following documents to this letter: A copy of my Identity Theft Report which includes: my FTC Identity Theft Report the police report about the theft of my identity The CFPBs Notice to Furnishers of Information
Please close the account [if applicable] and restore any funds which have been withdrawn from my account [if applicable].
Please also notify me in writing of the results of your investigation or if you have any questions regarding this notice or my requests. [As applicable] Please send me written confirmation that [any funds have been restored] and [the account has been closed], also mail any check of restored funds directly to me at the address provided below, my current legal name and name given at birth is Jodie Leigh Hickox, please update your records last four of social 6258 last four of license 2131 Dat of birth September 01, 1976.
I am writing to dispute a fraudulent charges on my account. I am a victim of identity theft, and I did not make or authorize this charge. I am requesting that the charge be removed, that any finance and other charges related to the fraudulent amount be credited, as well, and that I receive an accurate statement.
This request is made pursuant to the Fair Credit Billing Acts amendments to the Truth in Lending Act, 15 U.S.C. §§ 1666-****b, 12 C.F.R. § 226.13. See also 12 C.F.R.
§ 226.12(b).
Privacy Act of 1974, as amended, 5 U.S.C. § 552a
Please investigate this matter and correct the error as soon as possible.
This involves multiple railroad especially BNSF Railroad and government benefits agencies land and estates me and mine continue to get hurt and harmed badly in allways
Local media has broken in stolen traffic including device intellectual property rights victims rights and civil rights this involves extensive and mass coverup by local state and federal employees
Deprevation of my rights as a citizen, victim, and a disabled handicapped woman by all.
My phone and any access to properly filing or reporting anything adequately has been tainted hacked rerouted or blantely removed it has even gone unnoticed by siting judges. Struggling desperately to regain skills after major physical blunt trauma and being denied even access to proper medical with attacks still happening including poisoning me has been a direct infliction of pain attempt to murder and denial of all my legal rights as a natural born citizen of the United States of America.
Sincerely,
JODIE LEIGH HICKOX
Also known by legal ENDED MARRIAGES PRIOR
JODIE LEIGH BAMBICO
JODIE LEIGH ROLLINS
1833 ANNA DRIVE
IRVING TEXAS 75061
214-755-****
Jlhjodie@***.com
Jodie Leigh Hickox
Jodie Leigh Hickox
My stepdaughter was part of the attacks she is on right with grey sleeves.
Jodie Leigh Hickox
Jodie Leigh Hickox
Jodie Leigh Hickox
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPut my money back into my account now!!
I just want my money back on my card that I did not authorize for no one to take off of my card the money was taken off this month of September from today on 4th off of Google star football 2023 and envoy of the ending of my card of 5033.
They could have stayed on the phone to put my money back on my card. I have $114.86 that was taken off my card, now I need my money back on my card as soon as possible.
- Payments was taken
- Can never speak with human
Preferred solution: Full refund
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Verified Reviewer | Colombo, Colombo DistrictResolved: My email account was hacked
Company fixed the issue and I have been provided with apology. My email was hacked
My email was hacked please recovery sir
My email account was hacked and the phone number, password and recovery email were changed. How do I recover and/or delete this email account? I am already seeing that the hackers started opening online accounts with this email address and have tried My hacked mail - epundilshan57@***.com recovery sir
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Verified Reviewer | Dallas, TexasAbout my information about my Gmail nickelsiouslemons@***.com or kvhotboynick@***.com they saying won't show up for my information to see why my card haven't come. It was sent off sept25. And ain'
Thank you; it's all well now. I hope you all have my business strength, and my address, which is 161 Curry Creek Dr, Calhoun LA, 71225.
The lady I was staying with switched my address over to hers. So, I'm letting you all know what's up.
My card got sent to my sister's house, but to date, I have not seen when it was sent out, which was on September 25th. Well, I have sent my information.
User's recommendation: Thanks y'all well I sent my id to y'all so direct Express can get my business back right some one got in my information
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Verified ReviewerI need verify codes
I need payment Google app fixing my Google verify code and i want enjoy Google app monent I just use dating app looking girlfriend and i chat until little and they stop i has to buying 6 monthly chat that why I need Google fixing my Google account come back normal ok my dear friend thank you please helping
Preferred solution: Payment app Google
Media Expert Talks
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Verified Reviewer | Addis Ababa, Addis AbabaI know password for but I lost my phone how can get back my email
I lost my phone and I want it my old email I know my password but sim card and phone with me how can I get it my email please
User's recommendation: Yes I'm a customers
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Verified Buyer | Niagara Falls, OntarioGoogle nest hub
I was just inquiring about my google nest hub, it stopped working and was looking to get it fixed but no one from google got back to me. I ended up spending another $130 for a new one.
Rona was nice enough to give me a 15% discount because I told them Best Buy was giving 15% if you recycle your old one.
This is the picture of my new one and the receipt. I could't find my old receipt.
User's recommendation: You"re on your own.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook my money
I paid over $800 in ads, yet my account was suspended and I can't do anything with it. Now, I have a credit of over $800 that I can't seem to get back.
I've had nothing but problems with Google, and after 3 years, I've got to find better solutions for my business.
I completely understand that Google will always be around and they know that too, so they do what they want. If you run small businesses, I advise you not to use and fall for Google's BS.
- When google works its good and generates good business
- Takes your money
- Every few weeks when they mess up by business listing
- Ads suck
Preferred solution: Full refund
User's recommendation: Never
About
, , , ,
Google Inc. is a public held American based corporation. The company advertises related to its Internet search, social networking, e-mail, office productivity, online mapping, as well as video sharing services and selling advertising-free versions of the same technologies. The corporate office of the company, the Googleplex, is based in Mountain View, California. As of March 31, 2009, the company has 20,164 full-time employees. Google was founded by Larry Page and Sergey Brin on September 4, 1998. The company has been identified multiple times as Fortune Magazine's #1 Best Place to Work. Millward Brown Group considered it as the most powerful brand in the world. Criticism of Google includes concerns regarding the privacy of personal information, copyright, and censorship.
Google is ranked 377 out of 4840 in Media category
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My order is pending, Mesh customer care is neither accepting my refusal nor giving my orders
Girl me too