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Don't expect any help with Google Family Link

Purchased two Chrome books for grandsons and set them up under Google Family Link. However both accounts were unable to access Google Play and the apps as no icons were enabled. It said on the Google Family Link app that they had to be enabled first. Called Google for help. The sent me to Acer the manufacturer who in turned sent me back to Google because it was an application problem. Then Google told me it was going to cost $200 for help because of the two machines and they weren't sure it was possible. I'm going back to Apple. Much easier and user friendly. Don't buy a Google product!!
Company wrote 0 private or public responses to the review from 22 hours ago.
1.7
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#1423959
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Scammed with google play cards used microsoft refund scam.

Two people scammed me google play cards $300. Called Google and he laughed and police did not come either. They used Microsoft refund scam for$300. Happened few months ago and google rep laughed. I am old and was very scared and still am. Aftermath bad still very short money and food. Happened several months ago. Man and woman on both phones yelling at me. Afterward found how to turn off cellphone too late and still scared.
Company wrote 0 public responses to the review from 2 days ago.
#1422791
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Google - Bullying

YouTube problem of bullying. There are a few web links in YouTube that have my name involved and I need the information deleted .
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 04.
#1415208
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On 11/16/2018 my 9 yo daughter changed the password on my account and charged multiple charges to my Google account for games. I called as soon as I got confirmation of password change and a receipt for charges..they said they would file a dispute claim for me and...
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Company wrote 0 private or public responses to the review from Nov 21.
2.0
I didn't like
  • Customer service
#1405517
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I don't know who's giving Google anything anything but one star if that they don't deserve that worst customer service they lie they cheat they can dive they force you to keep information on their accounts they force you to keep your credit card info in their account...
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Company wrote 0 public responses to the review from Nov 17.
#1402711
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CHEETAH MOBILE, A KNOWN SPYWARE COMPANY REMOVED FUNDS FROM MY GOOGLE PLAY CARD AND MY DEBIT. WITHOUT PERMISSION OR REQUEST. WHEN I TRIED TO GET CHEETAH MOBILE TO GIVE MY LAUNDRY MONEY BACK (I'M DISABLED) THEY REFUSED. I TRIED TO GET GOOGLE TO GIVE MY MONEY BACK THRY...
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Company wrote 0 private or public responses to the review from Nov 15.
1.6
#1401084
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Google - No longer this number

Can u help me find Google pay hotline will better than for me? Sad
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 15.
2.7
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#1400772
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Google - BULLIES

GOOGLE please stop it with all the updates my device is for me it does not belong to you.
Company wrote 0 private or public responses to the review from Nov 11.
#1398097
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Google - Extortion

I find it unfair that google updates my tablet till I no longer have memory on my device just so they can extort money out of me for their type of storage THIEVES
Company wrote 0 private or public responses to the review from Nov 10.
1.2
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#1397453
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Contact Google

Mailing Address:
c/o Google Inc.
1600 Amphitheatre Parkway
Mountain View, California 94043
Phone:
(650) 253-0000
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I am trying. to recover. my gmail account. I have tried. every. option. Someone. deleted. my. account in. September. and. now. I have lost. contacts. and important. papers. things. i had. to keep. etc. I cant remember the password. and its. been. two months of. ***...
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Company wrote 0 private or public responses to the review from Nov 06.
h.kitchener
h.kitchener

What's with all the periods between words?

1.0
I didn't like
  • Customer service
  • No technical support
  • No support
#1394914
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