Google Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Google has 1.8 star rating based on 13727 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Google to a friend or colleague.
- Rating Distribution
Pros: No pros, Easy to use, Non applicable.
Cons: No customer service, Customer service, Poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Google has 1.8 star rating based on 13727 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Google to a friend or colleague.
- Rating Distribution
Pros: No pros, Easy to use, Non applicable.
Cons: No customer service, Customer service, Poor customer service.51% of users think that Google should improve its Customer Service.
38% of users say that they might use Google in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "They don't follow up. And to hard to to call back. They are always unavailable.", "No recommendations", "Beware", "Don’t lease/ purchase any MB vehicle", "Backup all. Don't set your systems on auto install updates. This where my problem started with my S22ulta from the start. Know far sure what you are agreeing to before you hit the INSTALL Button everytime. Read it ALL before you commit to anything.".
Most users ask Google for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































Hi an email had been hacked into my password to an email oldmanjodie@***.com needs to be changed
I had given my password to an old email address which is oldmanjodie@***.com to an untrustworthy person.. im wanting to retrive my email account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Hacked/hijacked accounts illegal tracking of individuals personal information/ accounts.... OS system on devices being altered/rooted changed
Somebody is Google Tracking me by my personal information on all Google, platforms, apps, accounts ect. As of October 7, 2024.
I have been locked out of My Social Media Sites! such as My Facebook, My Snapchat, My Instagram, My Messenger, My What's app, My Zingi, My Telegram and more! Even My PayPal, Cash App. This issue continues to grow.
I'm a victim of identity theft as it is and now cuz all this has been happening for quite some time now, with no response! no help and no options! I'm contacting your legal department today because I am persuading legal action. Especially after my phone company which is boost Mobile was called by somebody impersonating me and attempted to hijack it yet another phone number of mine mainly my Facebook account hold sentimental value to me that might sound stupid to some but literally I've only had one Facebook since Facebook started you watch me grow up on my Facebook as well as have kids and you watch my kids grow up I have pictures of my father and my father who are both deceased I have private folders photos that nobody can see including memories of a daughter I gave her for adoption things that cannot be replaced see how I don't have any physical photos this will be a tremendous loss for me I'm also pursuing legal action because of this it's like half my life being ripped away all my memories everything I had of my family is being taken from me and this isn't the first time I Facebook has been hijacked October 19th 2019 for the first time my phone number was hijacked 602-366-**** I tried for almost 2 years to get my number back or to get the number shut off because whoever hijacked it and ported it over to another carrier without my acknowledgment and consent turned it into an SMS number and an MMS number only meaning it only received text and messages they were messing with all my accounts draining my bank accounts nothing got sent to the STC nothing got flagged nothing got put on my credit report when $5,000 just up and disappears out of my bank account those which was current at the time to my cash app and then just disappears I file a complaint and they brought up my account close it with no further action and no further contact I have been done wrong for the last going on 5 years when nobody doing anything that they were supposed to be doing when it comes to these big businesses and these big time companies that are supposed to file protocol when it comes to a person's identity and personal information being late I've been just thrown under the rug like I didn't matter.
I demand that Google or somebody get back to me nobody gets done like this things like this don't happen or not supposed to happen there's walls that people are supposed to follow and abide by and nobody's doing so therefore my human rights are being abolished. I'm also always being thrown a 404 error code on Google or is that the network that I took my photos on can be found or is it all my files are corrupted I have all my devices for the last 6 years for evidence but nobody has come too speak to me or even gone back to me in regards to any of these matters not even my local police department.
User's recommendation: Google is not secure and nor do they care about their users personal information.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I am a adult with a learning disability, intellectual, learning, personality, social,hearing, language, speech and audiology. I have been hacked since 2018. I have been locked out of my Google Account
Locked out of emails. Someone makes accounts and uses them twitter sent me a email saying I did something wrong, I don't use twitter, same with Facebook.
I have been thru so many phones and numbers. Someone logged in from Dublin, sugarmill, Jacksonville . I am redirected. I have sent so many emails to the FBI, DOJ, IC3, FCC, I was abused on what I believe was a developers platform.
Someone is constantly changing my settings on my phone, deleting things. A zip file went to the UK one day with our my permission. Data mining? I have all my old phones and sims I never deleted anything.
I have called local sheriff with no response. Once my phone was blocked from 911 . It hooks up to wifi w/o Internet. (352)445-**** is the phone l am sharing now.
(352)249-**** (352)610-**** (352)651-****. I have been a victim of a hate crime harassed and blocked. My Roku was hacked, my ring doorbells (2) pictures deleted paying for service$107.00 and can't use it. I have several Google charges on my bank $19.99.
$1.99. $ 2.99 approximately $30 a month. Fake calls . Someone made a face Brannen Bank App.
And I can't go on line random IP addresses on my bank. My pictures approximately 60k someone alters them. I have people coming on my property, in my home. Over 6 years now.
Dale Hall had this happen to him and I didn't believe him. Now I do. Someone made a passkey. I don't understand how to use it or set it up.
Something I am in what appears to be my old phones on my new phone, it looks old. Not updated. My phone was named *** and it was put into Google Play. Samsung Galaxy s24 phone which I don't know if it's even a Samsung some times it logs in as a Apple.
Sims 1 and a E sim someone remotely messes with me and then she laughs. Same kind of things like Edward Snowden. But I am a nobody. I think it's voyorizim.
And definitely a hate crime.
So much more. It's ridiculous I now have agoraphobia and PTSD

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Hacked abused.
Hate crime. Developer probably David Fargang.
Austin Arigon. Laura Watson. Esims 1 and 2 someone remotely messes with my phone. Blocked from IC3, FBI, DOJ, FCC.
As someone changing my login by deleting a few letters from my password. I have a learning disability. This is extremely hard for me. It affects my health BP 155.
I am a nobody, but it's the same as Snowden. Dale A. Hall had the same thing happen to him. My learning disabilities are intellectual, learning, personality, social, language, speech, hearing, and audiology.
I have had to work so much harder than normal people my whole life, and I am tired of this.
Look at my million login attempts. Blocked and redirected.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not access my 30 year Gmail address
Forgot password access is not even on the screen. It says try again.
I am giving Google Face ID to try to access my account. It keeps sending me to my two-step verification of an email address. I cannot access. I have two email addresses with Google.
I've tried getting other email addresses with Google to get into my account that has all my information in my phone numbers.
I have forgotten or lost my passcode. I want to get into my account, and I cannot; they send verification to my number, and I am stuck.
User's recommendation: Google does not appear to have a way to access a forgotten password very stupidl unlick apple you can speak to rep to help you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Google Account Recovery Appeal
Dear Google Support Team,
I'm writing to request assistance with recovering my Google account. I've lost access to my account and I'm having trouble verifying my identity through the usual methods.
Account details:
Email:addymiahbal@***.com
Password:dmatheking
Phone number:078253****
Issue:I am unable to recover my account because I don't remember the 8-digits backup code.
I didn't set up a passkey, and when I try to use my phone number for two-step verification, I get an error message saying "something went wrong."
Request:
I'm hoping you can help me recover my account using alternative methods.
I've tried following the account recovery process, but I'm stuck due to the issues mentioned above.
Verification Information:
To verify my identity, I can provide the following information:
- Name:Addymiah
- Surname:Baliweh
Please let me know what additional information you need from me to facilitate the recovery process. I'd appreciate any guidance on how to regain access to my account.
Thank you for your time and assistance.
Sincerely,
Addymiah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To cancel
Need to cancel Google Workspace. I cannot even find the website I am paying for.
I don't need it anymore, and I can't get a hold of anyone. Can someone please help?
User's recommendation: I can’t even find the website that I’m paying for
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDaviddhyes@***.com
i was debted 3600 of a subscription too my free fire account and i cant see it and i this is the third day now i havent seen my money nor my subscription too the game and have reported too opay about it the said the transaction was sucessful that the money is with google play and have been trying too report i cant see my refund
- I dont know
- I dont know
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fake.profiles
I have a LinkedIn profile that is posing as me and it's not me. The picture attached is me.
How can I get it taken off? The girl is evil and needs to be sent a letter from my attorney.
Her name was M.
Thanks,
Selena
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I can't get 2 step verification code when signing my Google account into my new phone
I changed my phone so that I signed out of my old phone. Then, when I tried to sign in to my Google account (jpkmupfurutsa@***.com) on my new phone, the 2-step verification code to +263774****73 didn't come.
User's recommendation: If you secure your account with 2 step verification, your account will be secure
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized transaction
I explained to Google's customer service that I called the customer service line of my fintwist card about an unauthorized transaction of $104.41 went off my card and they told me that it came straight from Google and to call their customer service and they were not being helpful with me about it. They wanted to sit there and play games with me rather than help me with my situation.
Preferred solution: Full refund
User's recommendation: Don't call these people if they are gonna *** with you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo update my phone number
Tried to call you but wasn't successful. If you can get through to them, do I want to update my phone number for Google Play Store?
- Too win
- Beware
Preferred solution: Price reduction
User's recommendation: My recommendation would be fair and si
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Google play card
I'm tired of y'all taking my money and holding my money for my play cards and not loading my play cards up
Media Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Criminal offence
Hi my name is Paolo February.
I have been investigating my gmail account as i have had multiple decives kicking me out of my own account from i phones to laptops. This raised concern, however now i have reason to believe that there is criminal activity happening since late 2015 when i boarded a cruise ship.
Since then there has been many disruptions from multiple password and passcode changes to missing emails years worth.
Can you please help this is causing me great distress. Additionally moving forward i am in communication with the Canadian cyber forensics to assist in this matter as it is very costly.
I am not sure what my contract id is nor do i know where to find it.
Please advise
Paolo February
Because I’ve Ben hacked I cannot get into my apps need help severely you ares
Well, my phones been hacked. My apps have been hacked and I cannot get onto any of my accounts even with the password.
I cant do it cause they reset everything. Oh yeah yeah yeah yeah yeah yeah just like my hearing aid which they hacked Digital literary its an implant talk later they say it cannot happen, but its definitely happened dude now my family dont believe me doctors.
Dont believe me because doctors know at all and this kid named Michael or Billy Marshall, maybe Chris Marshall I dont know. Its a one of them three and they live right here supposedly yeah they threatened to go stalk my kid and my sisters family my sister yeah yeah yeah the threaten to do all sorts of harm to people and you guys are gonna allow this just better call me and help me before theres a big old freaking scandal going on and youre gonna be part of it
User's recommendation: Don’t trust Google
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Asking for my social security number
Only some vague AI reply that keeps telling me to attach a screenshot of the error message to the thread, but the thread from Google will not allow incoming replies. I will NEVER purchase ANYTHING knowingly that is owned by Google.
Absolutely horrible "customer service". Would have rated a zero if given the choice.
User's recommendation: Stay as far away from Google products as possible. Do yourself a favor and buy Apple.
About
,
Google Inc. is a public held American based corporation. The company advertises related to its Internet search, social networking, e-mail, office productivity, online mapping, as well as video sharing services and selling advertising-free versions of the same technologies. The corporate office of the company, the Googleplex, is based in Mountain View, California. As of March 31, 2009, the company has 20,164 full-time employees. Google was founded by Larry Page and Sergey Brin on September 4, 1998. The company has been identified multiple times as Fortune Magazine's #1 Best Place to Work. Millward Brown Group considered it as the most powerful brand in the world. Criticism of Google includes concerns regarding the privacy of personal information, copyright, and censorship.
Google is ranked 423 out of 5856 in Media category
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Bring DVD who is supposedly the writer of this post has stolen my account and again this exactly why im disgusted-I am not Brinn DVD that is a hacker in my account and using my Google account
Girl me too
My order is pending, Mesh customer care is neither accepting my refusal nor giving my orders
Nope they locked me out of my own email
They don’t care about us. Google is the worst company of all. BOYCOTT GOOGLE!!!!
yesterday, hackers stole 1000 dollars of my coinbase account ! and nobody cares !!!
we live in a horrible world ! do not try to call any facebook supports, microsoft support, airborn support, they are all hackers !!!! they copy and create false websites !!!
I don't understand why the authorities are not doing anything ! they should call these numbers and pose as victims so they can find them !!!
bku622437@***.com
Absolutely and I’d get in on that
Stop hovering over my keyboard ! Brinn Dvd you are a hacker
Punctuation : learn it, live it, remember it.
Disgusting with our local state and fbi no one gives a crap unless you are the criminal then and only then will a lawyer assist in getting account stolen
Same here. Also, every time I switch off usage of background data and deny permissions, without my knowledge or consent, Google turns them right back on. A Class Action Lawsuit is needed!
Please recover my old Gmail account
SAME THING HERE… It’s a disgrace, not to mention frustrating and extremely str
Legal attorneys only care if you are the criminal like this Brinn Dvd that hacked my account and I am not Brinn Dvd writing this I’m dealing with the same issues as all of you hacked and controlled by a local network in my my area this is insane
Same here and I feel your pain and frustration as you can see I’m hacked and idk who Brinn Dvd is using my account
I hear that. I am going through the same right now.
It’s going on 5 months and my life is upside down and I can’t get help. I even went to the FBI in my area and they turned me away saying they get tons of calls about identity theft everyday.
I am trying the legal route now bc I am fed up! Good luck to you
Yes!
I hear you and I am sorry. I am going through the same thing.
I had my direct deposit going to cash app for the last 6 months and bc of the fraud they closed it, but still won’t let me access it! It’s very frustrating. There was just a big class action settlement against cash app in January but bc I was hacked I missed the deadline. We should start another one.
I even went to my local FBI office and they were too busy.
I suggest getting in touch with your state attorney general or congressman. Good luck