Not resolved

I have a 3 month old Google pixel 2 XL cell phone. Recently it was unable to detect the headset adapter.

After taking it to the Verizon store for troubleshooting they said that they could return and give me a refurbished phone or I could contact Google and see what they could do. I contacted Google and they said sure we can help you...send us your phone and in 7 to 10 business days will send you another refurbished telephone. My question to you consumer, it can you live without your cell phone for 2 weeks?.

I will never buy another Google phone again. In this day and time when people are wholly reliant on their cell phone this represents the most *** poor customer service I have ever experienced and I have had cell phone since the late 90s.

Product or Service Mentioned: Google Pixel 2 Xl Cell Phone.

Reason of review: Damaged or defective.

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