Not resolved

I messed up the documentation in a return, but was told to ship the correct item and my account would be refunded properly. I shipped the item via FedEx tracking # 789263002761 and it was signed by DDIWAKAR.

FedEx investigated and confirmed the item was delivered with the same weight it was shipped with, as it included a Pixel 3 XL. Communications with shipping associates have told me the box was empty. But the weight was 0.6 lbs. I have no options to get my phone back or a credit and have no additional means to prove malicious activity.

I have requested the imei to be reported as stolen. Order number was gs-2357-7910-8230. I have provided all documentation. I don’t understand that someone signs for something and then after extensive communication I’m told nothing was found.

I should have been notified asap. Can anyone help me get my phone back?

Ted Scott

Product or Service Mentioned: Google Pixel 3 Cell Phone.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Google Reviews

  1. 89 reviews
  2. 24 reviews
  3. 13 reviews
  4. 8 reviews
  5. 13 reviews
Google reviews