Contact Google Customer Service
Google Phone Numbers and Emails
Toll-Free Number:
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(866) 246-6453Advertising Inquiries
Headquarters:
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(650) 253-0000
Google Emails:
Google Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google is 8662466453. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 23% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google is 8662466453. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 23% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Google mainly because of account, request for information, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Google is support@google.com. 25% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Google Website:
Google Help Center:
Corporate Office Address:
How Good is Google's Customer Service?
Summary of Google Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Google?
Account Question:
- “Eamil password”
- “Log in not old Gmail ID”
- “Locked out of account”
Request for Information Question:
- “Gmail related”
- “Update phone number”
- “To get assistance in recovering my Gmail from my old phone and I can't access my Gmail from another phone”
Payments and Charges Question:
- “I can't make payment for more space for my Gmail accounts.”
- “Billing”
- “Unauthorized transaction”
Product/ Service Question:
- “I have problem with my subscription to an app and play store is telling me that my account is closed”
- “Cannot access old email”
- “Reviews missing, very upset as we work very hard for our reviews”
Return/ Replace Question:
- “Phone number change password reset”
- “I need correct map”
- “My ex changed my password and I can't get into my account”
Cards Question:
- “Can't pay with google play gift card”
- “Use of Google play card”
- “Yous took money from my card I don't have Google Amazon”
Activation/ Cancellation Question:
- “I have a new fee of 5.64 I want to cancel only that which I think is newsmax”
- “Cancel unknown service fee”
- “Hate reviews and want to cancel my google page”
Refund Question:
- “Refund request”
- “Refund”
- “I want my money back”
Website/ Application Question:
- “I've permanently deleted all the mails in my trash bin using gmail application on android. I want to retreive them.”
- “Message app issue”
- “My website URL”
Shipping and Delivery Question:
- “Location discrepancy”
- “Having an issue updating location address”
- “Having trouble updating company's location address”
Staff Question:
- “Services”
- “Issues with service”
- “Customer service”
Employment Question:
- “Job hinderance from google”
- “Google captcha jobs”
- “Job”
Other Question:
- “Mail issue”
- “Google Fi”
- “Mail”
Compare Google Customer Service To
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