Contact Google Customer Service
Google Phone Numbers and Emails
Toll-Free Number:
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(866) 246-6453Advertising Inquiries
Headquarters:
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(650) 253-0000
Google Emails:
Google Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google is 8662466453. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 23% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google is 8662466453. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 23% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Google mainly because of account, request for information, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Google is support@google.com. 30% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Google Website:
Google Help Center:
Corporate Office Address:
How Good is Google's Customer Service?
Summary of Google Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Google?
Account Question:
- “My account has being hacked”
- “Email password”
- “Gmail forget password”
Request for Information Question:
- “How to recover gmail password without phone number and recovery email”
- “It won't send code to two step verification number but keeps sending a code to this email in which I'm trying to recover”
- “Support”
Payments and Charges Question:
- “Unauthorized transactions”
- “Non recognized Charges”
- “Fraud”
Product/ Service Question:
- “Pixel 8 is a crap phone most of the time it doesn't work”
- “Access”
- “Cant access my email”
Cards Question:
- “They just took money off my card and for no reason 5 times they took 3.30 then they took off 2.17 3 times0”
- “To remove my card information”
- “The Google play cards I buy couldn't be used”
Activation/ Cancellation Question:
- “Cancel peacock”
- “Try to cancel my Google pay balance”
- “Activation issue”
Refund Question:
- “Prime refund”
- “Refund for unauthorized payment from philo tv”
- “They haven't refunded my money”
Return/ Replace Question:
- “I want to change my number of gmail”
- “After changing password email stoped working”
- “The 8th time I have had to change my accounts because of hackers that you have not help me with”
Staff Question:
- “Update my service loaction”
- “Paiement effectuer aucun service rendu”
- “No service!!!”
Shipping and Delivery Question:
- “I have been receiving hundreds and hundreds of emails from one particular company and I wish I can get them to stop”
- “Im state prez. Of bikers against child abuse we have our hotline threw google voice and the member that opened it has quit Baca and wont give us info so trying to get there email login off and add a updated one to my state IT person at Sparepartskv”
- “Forget the password”
Website/ Application Question:
- “My website”
- “Misrepresentation issues with my website”
- “My website on Google won’t update”
Employment Question:
- “Needing a number changed on the address of my employment of work”
- “Retrieving old emails addresses for job”
- “For job”
Other Question:
- “@Gmail.issue”
- “Hablar con un representante”
- “Usko”
Compare Google Customer Service To
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