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Summary of Google Customer Service Calls

49 TOTAL CALLS
92% SUCCESSFUL CONNECTIONS
02:00 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Google to Ask about:

Refund:

  • “Refund of money”

Account:

  • “$4.09 taken out of my PayPal Account”

Other:

  • “Disputing google transaction”
  • “Troubleshooting”
  • “To remove content from Google search”

About Google

Top 5 Likes about Google

Pathetic, Used to like google products and customer service, Used to like ease of email, Reliability of the paid products, Other employees

Top 5 Dislikes about Google

Incorrect information, Customer service, Refused to help me with what i asked for, Layers of security and difficulty signing on, Interrupted me continuously

Summary

Google Inc. is a public held American based corporation. The company advertises related to its Internet search, social networking, e-mail, office productivity, online mapping, as well as video sharing services and selling advertising-free versions of the same technologies. The corporate office of the company, the Googleplex, is based in Mountain View, California. As of March 31, 2009, the company has 20,164 full-time employees. Google was founded by Larry Page and Sergey Brin on September 4, 1998. The company has been identified multiple times as Fortune Magazine's #1 Best Place to Work. Millward Brown Group considered it as the most powerful brand in the world. Criticism of Google includes concerns regarding the privacy of personal information, copyright, and censorship.

Google reviews and complaints

Google is ranked 69 out of 858 in Media category

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Number of Reviews

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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