Contact Google Customer Service
Google Phone Numbers and Emails
Toll-Free Number:
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(866) 246-6453Advertising Inquiries
Headquarters:
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(650) 253-0000
Google Emails:
Google Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google is 8662466453. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 22% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google is 8662466453. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 22% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Google mainly because of account, request for information, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Google is apps-help@google.com. 24% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Google Website:
Google Help Center:
Corporate Office Address:
How Good is Google's Customer Service?
Summary of Google Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Google?
Account Question:
- “Gmail recovery issue”
- “Gmail.accoint recovery”
- “Gmail recovery”
Request for Information Question:
- “Two steps verification issue”
- “Two step verification code problem”
- “I need help with setting up and online casino slots for myself”
Payments and Charges Question:
- “Payment”
- “Why am i being charged monthly $19.99?”
- “Make a payment”
Product/ Service Question:
- “To access my gmail”
- “Cannot access Gmail need to change phone number”
- “I don’t have access to the email anymore”
Return/ Replace Question:
- “Change my old number”
- “Change my old Google account to my new account”
- “I need to change my verification number so I can still utilize my email account my original phone broke”
Activation/ Cancellation Question:
- “Cancel subscription”
- “I want to cancel the 1.99 a month coming out of my account today”
- “Cancel subscriptions”
Cards Question:
- “Google aha world card charges (Fraud)”
- “Sim card lock”
- “Card not showing in wallet”
Refund Question:
- “Refund”
- “Refund i cancel my subscription 3 months ago still taking my money”
- “Funds refunded”
Website/ Application Question:
- “App password reset”
- “Trouble downloading apps from play store”
- “Accidentally downloaded cloud”
Shipping and Delivery Question:
- “Did not get this service”
- “I googled a 500 gallon septic tank and one came up for $899 with free shipping. When I click on it to order it they want to charge me $679 freight charge. I called them and they say that’s not their website so how can that be legitimate?”
- “I need the location of a stolen phone”
Staff Question:
- “Why is my car declined every time I try to use it pertaining to Google services”
- “Phone service with my ported number”
- “Delete a service”
Employment Question:
- “Having issues with applying to a job”
- “W2's on drive that I can't access”
- “To report someone taking down my review of a bad hair job that left me with chemical burns”
Other Question:
- “Mail incoming problem”
- “Email too full want allow any more messages”
- “@Gmail.issue”
Compare Google Customer Service To
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