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Contact Google Customer Service

Google Phone Numbers and Emails

Toll-Free Number:

  • (866) 246-6453
    Advertising Inquiries
Call customer service
Send Message

Headquarters:

  • (650) 253-0000

Google Emails:

Customer Service
Support Services
General Info
Legal
Applicant and Candidate Privacy Policy, CCPA Inquiries, Privacy Inquiries
support@google.com
press@google.com
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How Do I Contact Google Customer Service?

Most Popular Number:

(866) 246-6453
Advertising Inquiries
Total calls: 249 484 Issues resolved: 8 462 Last call: Feb 7, 2025
author avatar
PissedConsumer Reporter

If you come across any problem with Google products, you may try to seek help from Google Customer Service. One of the fastest ways to communicate with their support team is via their telephone number. It is accessible only for Google Ads. If you have difficulties with your Google Ads account, you may call 1-866-246-6453 Monday through Friday from 9 am to 8 pm ET to talk to a customer care representative.

There is no dedicated Google support phone number 24/7 you can use to receive assistance on other company's products and services. To get hold of a live person, you should visit the Google support page and find the Google icon that is attributed to the issue you came across. Next, scroll to the bottom and click the “Contact us” checkbox. Describe the problem and choose the email, chat, or telephone support option. Available options may differ depending on the product you have problems with.

Google's live chat option is not accessible for all company products. But, if you need assistance with Google Play, AdSense, Ads, Fi, Nest, Store, Drive, and Shopping, you may try to reach out to the Customer Service team by online chat. You should go to Google Contacts, browse the company support page and choose the required service.

At the bottom of the page, you will see the Need help icon. If you click on it, you will have to complete three steps to launch the issue settlement process. You should state the issue description, and the available resources, and choose the online chat option. Then, you will get in touch with the Google Customer Service representative.

Since the Google Customer Service phone number is available only for Google Ads, you may try to reach out to the company via their social media. You may follow the company on Instagram, LinkedIn, Twitter, Facebook, and YouTube. However, it is not clear if company support promptly responds to social networking queries. Links to the company accounts can be found on the Google Contacts page.

Please note, that if you are a representative of the media, you can use the Google email that is press@google.com to send an official request.

The Google customer service number for general inquiries in the United States is (650) 253-0000. This is the main line for Google's corporate office, as the company does not typically offer a direct line for tech support or customer service issues. The company provides support through various online resources and communities for users looking for technical assistance. However, Google does provide a 24/7 service specifically for G Suite clients: (877) 355-5787. While immediate phone support may be limited, tech support is known for providing comprehensive online resources for troubleshooting.

Directly emailing Google support differs from the standard procedure for receiving customer service. The company does not publicly list a general support email address but offers extensive support through the Gmail help center and other online resources. For specific issues related to Google services, users are usually directed to navigate through the help centers, where they can find articles, FAQs, and forums addressing common problems. For personalized assistance, use the support email forms available through the help centers of various Google services. These forms allow you to describe your issue and submit it to the team.

To get a Google Voice number, go to the Google Voice website at voice.google.com. Sign in to your Google Voice account, review the Terms of Service and Privacy Policy, and click the Continue button. Search for available numbers, click “Select” next to the chosen number, and follow the provided instructions. Once set up, you can use your Google Voice number for calls, texts, and voicemails from your web browser or mobile devices.

Google offers 24/7 support for many of its products and services. You can access help through the Google Help Center, where you will find answers to common questions, troubleshooting guides, and contact options for further assistance.
If you need more specific help, such as with Google Workspace or Google Cloud, they also provide 24 hour Google support channels that are available around the clock.

To dispute a Google review, go to Google My Business and sign in with your account. Find the review you want to dispute, click on the three-dot menu next to it, select the Flag as Inappropriate option, and choose the reason why the review violates Google’s policies. After you submit the report, Google review support will consider it and take action if the review violates its policies.

There are several steps you need to follow to delete your Google Account. First, sign in to your Google Account and navigate to the Data and Privacy section from the left-hand menu. Next, scroll down to the More Options section and click “Delete Your Google Account.” Finally, follow the on-screen instructions to review what will be deleted, enter your password, and click the Delete Account button.

Google was created by Larry Page and Sergey Brin on September 4, 1998.

To change your Google password, sign in to your Google Account, find the Security option in the left-hand menu, and click the Password link under the “How you sign in to Google” sign. You might need to provide your current password to verify your identity. Enter and confirm your new password, and click the Change Password button to save changes.

Google Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Google Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Google is 8662466453. 85% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 23% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Google Website:

Google Help Center:

Corporate Office Address:

Google LLC
1600 Amphitheatre Pkwy
Mountain View, California 94043
United States

Google Customer Service Reviews

1.6 / 5
Poor
Oisin Vzm
My email has mirrored another email on my account
stars-rating stars-rating stars-rating stars-rating stars-rating
1.9

No help..hard to find help..called customer service and keeps referring me to help page but not helpful

Read full review
Cassondra Ohe
Google Experience

Never got a resolution. Worst experience I ever experienced trying to get help. Still having the same problem I had when I reached out for help.

Read full review
Raekwon Crp
No Communication with their customers

When a customer has a question, concern or issue, we would like to please pick up the phone and speak with us, I'm sure it won't take long to resolve. I'm getting charged for a service I'm not getting. I think that's a very serious issue.

Read full review
Adon Kid
False account snd stole Emsil from data bank of myboenduin system snd A T $T telephone fikrd charges against you fur dooofung phising and purchasing stolen data fir fark web sending to media also

Stolen ID dark web sending out false scans and virus Uber false gmail account purchase from stolen ID dark web and created a false account in my name
I already had security on mybi h phone up to 2027 the real one is active but I did not create the one they say belongs to me

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How Good is Google's Customer Service?

Zork
Zork
Feels Disappointed | Feb 05, 2025

Charging my account in advance with a free trial...is a CON JOB for the elderly. Posting it on a Sunday night at my bank is a scam since banks are closed and we can not do anything. Your wait times are ridiculous on the phone. You offer dozens of pages and clicks to try and get a refund. Today I succeeded in canceling it. How you charged me is of more interest. Now you want a 30 day waiting period when you can issue a refund. With modern technology-YOU ARE USING MY MONEY FREE! Any bank can refund immediately. Get a life.

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Ariyon Gll
Ariyon Gll
Feels Disappointed | Feb 05, 2025

It did not silve as of yet a simple problem, my phone number is fine. Yet when google sends sms it says there is a problem with my number, - and when i speak to a representative its from that number, yet it takes days to just get back to a customer. So far 3

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Teena G Hon
Teena G Hon
Feels Disappointed | Feb 04, 2025

I have never been contacted by google CS. Have sent numerous gmails with no response! You can’t get any human on phone. This old widow woman needs her money back asap.
Was continuing to bill me for utube that I had canceled but they kept charging me November December and January.

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Kalob Nez
Kalob Nez
Feels Disappointed | Feb 04, 2025

I can’t they haven’t reached out, and for the looks of they don’t care

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Ray M Cqw
Ray M Cqw
Feels Disappointed | Feb 04, 2025

No such thing as customer service.

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Valerie H Ngw
Valerie H Ngw
Feels Disappointed | Feb 04, 2025

There is no Google customer service agent to talk to?

Read full quote

Summary of Google Customer Service Calls

320K TOTAL
CALLS
01:21 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Google?

Account Question:

  • “Eamil password”
  • “Log in not old Gmail ID”
  • “Locked out of account”

Request for Information Question:

  • “Gmail related”
  • “Update phone number”
  • “To get assistance in recovering my Gmail from my old phone and I can't access my Gmail from another phone”

Payments and Charges Question:

  • “I can't make payment for more space for my Gmail accounts.”
  • “Billing”
  • “Unauthorized transaction”

Product/ Service Question:

  • “I have problem with my subscription to an app and play store is telling me that my account is closed”
  • “Cannot access old email”
  • “Reviews missing, very upset as we work very hard for our reviews”

Return/ Replace Question:

  • “Phone number change password reset”
  • “I need correct map”
  • “My ex changed my password and I can't get into my account”

Cards Question:

  • “Can't pay with google play gift card”
  • “Use of Google play card”
  • “Yous took money from my card I don't have Google Amazon”

Activation/ Cancellation Question:

  • “I have a new fee of 5.64 I want to cancel only that which I think is newsmax”
  • “Cancel unknown service fee”
  • “Hate reviews and want to cancel my google page”

Refund Question:

  • “Refund request”
  • “Refund”
  • “I want my money back”

Website/ Application Question:

  • “I've permanently deleted all the mails in my trash bin using gmail application on android. I want to retreive them.”
  • “Message app issue”
  • “My website URL”

Shipping and Delivery Question:

  • “Location discrepancy”
  • “Having an issue updating location address”
  • “Having trouble updating company's location address”

Staff Question:

  • “Services”
  • “Issues with service”
  • “Customer service”

Employment Question:

  • “Job hinderance from google”
  • “Google captcha jobs”
  • “Job”

Other Question:

  • “Mail issue”
  • “Google Fi”
  • “Mail”

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