Contact Google Customer Service
Google Phone Numbers and Emails
Toll-Free Number:
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(866) 246-6453Advertising Inquiries
Headquarters:
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(650) 253-0000
Google Emails:
Google Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google is 8662466453. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 22% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Google Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Google is 8662466453. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 22% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Google mainly because of account, request for information, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Google is support@google.com. 28% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Google Website:
Google Help Center:
Corporate Office Address:
How Good is Google's Customer Service?
Summary of Google Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Google?
Account Question:
- “Can't get in”
- “My gamil password has been lost”
- “Recovery my gmail account”
Request for Information Question:
- “To step verification Gmail racvry”
- “Help sending and receiving emails”
- “How to change email address in mY Google account”
Payments and Charges Question:
- “Payments”
- “Fraud”
- “Fraudulent activity”
Product/ Service Question:
- “Storage space upgradation”
- “Problem with sign in”
- “My Google map is not working”
Return/ Replace Question:
- “Need to change my phone number”
- “They trying to change me”
- “Needs to change google account”
Activation/ Cancellation Question:
- “Cancel account with computer data processing”
- “Cancel service”
- “Cancel my email address”
Cards Question:
- “It's about the Google play card”
- “Bad cards not working correctly they say contact”
- “Gift card won't load”
Refund Question:
- “Need a refund for a subscription that I do not want”
- “Refund”
- “Refund accident purchase”
Website/ Application Question:
- “My prime app is paid and can't get service on my televisions.”
- “In app purchase with Google play balance”
- “You are taking money from my cash app and I don't know why.”
Shipping and Delivery Question:
- “Unable to get the help I'm seeking”
- “Haven't received 6 digit verification code”
- “Mails are not coming to gmail especially otp s”
Staff Question:
- “Customer service”
- “Talk to customer service”
- “Google customer service”
Employment Question:
- “I need a job in Uganda which pays me 400k a month”
- “Having issues with applying to a job”
- “W2's on drive that I can't access”
Other Question:
- “Cant get into email”
- “Not open gmail”
- “Info”
Compare Google Customer Service To
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