Contact Google Customer Service
How to Reach a Person at Google
Toll-Free Number:
-
1-866-246-6453Advertising Inquiries
Customer Service:
-
1-833-995-1271Office in Toronto, Canada
-
+6 129 374 4000Australia
-
+44 800 026 5924Google Research (United Kingdom)
Google Emails:
Google Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Google Phone Number | 1 (866) 246-6453 |
| Average Hold Time | 00:01:42 |
| Average Calls duration | 1 minute |
| Most Popular Google Email Address | google@google.com |
| Google Live Agent Availability | 1% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Google Customer Service Rating | 3.7 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Google | First and last name, email or phone number |
Contact Information
Google Website:
Google Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Google Australia Pty. Ltd.
48 Pirrama Road, Ground Floor
Pyrmont New South Wales
2009 Australia
Google Canada Corporation
111 Richmond St. W
Toronto Ontario
M5H 2G4 Canada
425 Av. Viger O.
Montréal, QC H2Z 1W5
Canada
51 Breithaupt St.
Kitchener, ON N2H 5G5
Canada
65 King St. E.
Toronto, ON M5C 1G3
Canada
Google UK Ltd.
6 Pancras Sq.
London England
N1C 4AG
United Kingdom
Summary of Google Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Google?
Account Question:
- “Mera ek account log out ho gaya hai mujhe vah received karna hai use main recover nahi kar pa raha hu please help”
- “Google account recover”
- “No access to my account”
Request for Information Question:
- “I received an email ostensibly from google that I need to discuss”
- “Need help”
- “Get help to recover account”
Payments and Charges Question:
- “Unauthorized charge”
- “Fraude on my Google account”
- “Credit”
Product/ Service Question:
- “Phone is broke need to se wife’s phone to get in mail so I can go to work”
- “Load photos on google tv screensaver”
- “Screensaver off karne”
Return/ Replace Question:
- “To change the old picture they have of my home”
- “Changing number on email”
- “Need to change pw and phone number”
Activation/ Cancellation Question:
- “Cancel free trial of my outdoor tv”
- “I want to cancel”
- “Cancel subscription”
Refund Question:
- “Refund/Cancelation of app.”
- “Trying to get my money back”
- “I want my money back I did not pay $14.99”
Cards Question:
- “Had to put my sim card in another device and activate it and I can't get in my emails accounts”
- “My card is being charged too many times”
- “My card keeps declining”
Website/ Application Question:
- “Photo download didn't work”
- “1 of my tvs no longer allows Google TV's YouTube tv app download”
- “App”
Shipping and Delivery Question:
- “Map shows wrong location for my home. I have tried to pin the correct location but it doesn't change”
- “Two things why my location turned off but it's bright green where it says realtime location is someone hacking my phone? And why I deleted hacked emails account but it keeps showing up on my phone?”
- “Missing items”
Staff Question:
- “Asked for customer service”
- “Customer service issue”
- “Customer service”
Employment Question:
- “How are you guys not doing your job you let Git Hub keep my token I told your they wasn't ready you guys didn't listen you guys get paid to run the plate form of the world and you suck you people ate turning bad I hope I don't have to come clean”
- “I'm trying to take Google pay off my phone”
- “I want a job in an American company”
Other Question:
- “Because your chatbot is a moron”
- “Locke four”
- “Need to get my Google voice number ported”
Compare Google Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.