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Contact Google Customer Service

Google Phone Numbers and Emails

Toll-Free Number:

  • (866) 246-6453
    Advertising Inquiries
Call customer service
Send Message

Headquarters:

  • (650) 253-0000

Google Emails:

Customer Service
Support Services
General Info
Legal
Applicant and Candidate Privacy Policy, CCPA Inquiries, Privacy Inquiries
support@google.com
press@google.com
Press Inquiries
Is this your business?

How Do I Contact Google Customer Service?

Most Popular Number:

(866) 246-6453
Advertising Inquiries
Total calls: 287 020 Issues resolved: 9 628 Last call: Apr 28, 2025
author avatar
PissedConsumer Reporter

If you come across any problem with Google products, you may try to seek help from Google Customer Service. One of the fastest ways to communicate with their support team is via their telephone number. It is accessible only for Google Ads. If you have difficulties with your Google Ads account, you may call 1-866-246-6453 Monday through Friday from 9 am to 8 pm ET to talk to a customer care representative.

There is no dedicated Google support phone number 24/7 you can use to receive assistance on other company's products and services. To get hold of a live person, you should visit the Google support page and find the Google icon that is attributed to the issue you came across. Next, scroll to the bottom and click the “Contact us” checkbox. Describe the problem and choose the email, chat, or telephone support option. Available options may differ depending on the product you have problems with.

Google's live chat option is not accessible for all company products. But, if you need assistance with Google Play, AdSense, Ads, Fi, Nest, Store, Drive, and Shopping, you may try to reach out to the Customer Service team by online chat. You should go to Google Contacts, browse the company support page and choose the required service.

At the bottom of the page, you will see the Need help icon. If you click on it, you will have to complete three steps to launch the issue settlement process. You should state the issue description, and the available resources, and choose the online chat option. Then, you will get in touch with the Google Customer Service representative.

Since the Google Customer Service phone number is available only for Google Ads, you may try to reach out to the company via their social media. You may follow the company on Instagram, LinkedIn, Twitter, Facebook, and YouTube. However, it is not clear if company support promptly responds to social networking queries. Links to the company accounts can be found on the Google Contacts page.

Please note, that if you are a representative of the media, you can use the Google email that is press@google.com to send an official request.

The Google customer service number for general inquiries in the United States is (650) 253-0000. This is the main line for Google's corporate office, as the company does not typically offer a direct line for tech support or customer service issues. The company provides support through various online resources and communities for users looking for technical assistance. However, Google does provide a 24/7 service specifically for G Suite clients: (877) 355-5787. While immediate phone support may be limited, tech support is known for providing comprehensive online resources for troubleshooting.

Directly emailing Google support differs from the standard procedure for receiving customer service. The company does not publicly list a general support email address but offers extensive support through the Gmail help center and other online resources. For specific issues related to Google services, users are usually directed to navigate through the help centers, where they can find articles, FAQs, and forums addressing common problems. For personalized assistance, use the support email forms available through the help centers of various Google services. These forms allow you to describe your issue and submit it to the team.

To get a Google Voice number, go to the Google Voice website at voice.google.com. Sign in to your Google Voice account, review the Terms of Service and Privacy Policy, and click the Continue button. Search for available numbers, click “Select” next to the chosen number, and follow the provided instructions. Once set up, you can use your Google Voice number for calls, texts, and voicemails from your web browser or mobile devices.

Google offers 24/7 support for many of its products and services. You can access help through the Google Help Center, where you will find answers to common questions, troubleshooting guides, and contact options for further assistance.
If you need more specific help, such as with Google Workspace or Google Cloud, they also provide 24 hour Google support channels that are available around the clock.

To dispute a Google review, go to Google My Business and sign in with your account. Find the review you want to dispute, click on the three-dot menu next to it, select the Flag as Inappropriate option, and choose the reason why the review violates Google’s policies. After you submit the report, Google review support will consider it and take action if the review violates its policies.

There are several steps you need to follow to delete your Google Account. First, sign in to your Google Account and navigate to the Data and Privacy section from the left-hand menu. Next, scroll down to the More Options section and click “Delete Your Google Account.” Finally, follow the on-screen instructions to review what will be deleted, enter your password, and click the Delete Account button.

Google was created by Larry Page and Sergey Brin on September 4, 1998.

To change your Google password, sign in to your Google Account, find the Security option in the left-hand menu, and click the Password link under the “How you sign in to Google” sign. You might need to provide your current password to verify your identity. Enter and confirm your new password, and click the Change Password button to save changes.

Google Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Google Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Google is 8662466453. 86% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 22% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Google may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Google Website:

Google Help Center:

Corporate Office Address:

Google LLC
1600 Amphitheatre Pkwy
Mountain View, California 94043
United States

Google Customer Service Reviews

1.7 / 5
Poor
Cleatus Mtu
No ONE TO TALK TO ABOUT THIS PROBLEM
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

SOMEONE GAVE MY COMPANY A BAD REVIEW THAT I DIDNT EVEN WORK FOR! Is unacceptable for anyone to be able to leave you a bad review as hard as I work.

Hava Kpy
Where's my money?

Acorn TV was taking out of my account. When I look on google subscription there is no Acorn TV.

I've tried calling and emailed.

No one reached out. I want my loney back.

Missy P Jfs
Posted False information regarding with my name!!!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Not allowed false information regarding a consumer that's not been proven just by anybody. I want my name cleared of any information regarding myself.

It's my constitutional right for others not to post false information regarding me through whoever on Google.
I'm hoping you can clear this matter up swiftly and not allow others to post personal information and untruths regarding me.

Therefore publicizing false information regarding me. How do I stop that from happening?
Thank you for attending to this matter!
Missy Plunkett

Tan J Ryr
Horrid Customer service

Tried to highlight fraudulent activity on my bank account and no way to get through. And these transactions have been going on for 3 months before I noticed

How Good is Google's Customer Service?

Keani Lsg
Keani Lsg
Feels Satisfied | Apr 27, 2025

i still need the name of your local guide that goes by jenny so i can take legal action against them,.also is she still a local guide for google or was action taken against her. if not i will take action against google

Read full quote
Zamaya Vbg
Zamaya Vbg
Feels Disappointed | Apr 26, 2025

I could not reach a human being. Google wanted me to download an app for money. No guarantee I would be assisted by a human being. The issue was unauthorized charges, so I had to cancel my debit card, and now I am having issues with using my new debit card. I will be broke until Monday. Google is not a customer friendly company.

Read full quote
Adren Zsk
Adren Zsk
Feels Disappointed | Apr 24, 2025

Zero+ zero

Read full quote
Gerline Ahb
Gerline Ahb
Feels Disappointed | Apr 24, 2025

Nobody answered my call. Wrong department. Your system then hung up on me!
Rude and inappropriate!

Read full quote
Tyjuan M
Tyjuan M
Feels Satisfied | Apr 24, 2025

I did not get any help

Read full quote
Shun Zom
Shun Zom
Feels Disappointed | Apr 23, 2025

No easy to connect, no person no direct line

Read full quote

Summary of Google Customer Service Calls

360K TOTAL
CALLS
01:13 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Google?

Account Question:

  • “Gmail recovery issue”
  • “Gmail.accoint recovery”
  • “Gmail recovery”

Request for Information Question:

  • “Two steps verification issue”
  • “Two step verification code problem”
  • “I need help with setting up and online casino slots for myself”

Payments and Charges Question:

  • “Payment”
  • “Why am i being charged monthly $19.99?”
  • “Make a payment”

Product/ Service Question:

  • “To access my gmail”
  • “Cannot access Gmail need to change phone number”
  • “I don’t have access to the email anymore”

Return/ Replace Question:

  • “Change my old number”
  • “Change my old Google account to my new account”
  • “I need to change my verification number so I can still utilize my email account my original phone broke”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “I want to cancel the 1.99 a month coming out of my account today”
  • “Cancel subscriptions”

Cards Question:

  • “Google aha world card charges (Fraud)”
  • “Sim card lock”
  • “Card not showing in wallet”

Refund Question:

  • “Refund”
  • “Refund i cancel my subscription 3 months ago still taking my money”
  • “Funds refunded”

Website/ Application Question:

  • “App password reset”
  • “Trouble downloading apps from play store”
  • “Accidentally downloaded cloud”

Shipping and Delivery Question:

  • “Did not get this service”
  • “I googled a 500 gallon septic tank and one came up for $899 with free shipping. When I click on it to order it they want to charge me $679 freight charge. I called them and they say that’s not their website so how can that be legitimate?”
  • “I need the location of a stolen phone”

Staff Question:

  • “Why is my car declined every time I try to use it pertaining to Google services”
  • “Phone service with my ported number”
  • “Delete a service”

Employment Question:

  • “Having issues with applying to a job”
  • “W2's on drive that I can't access”
  • “To report someone taking down my review of a bad hair job that left me with chemical burns”

Other Question:

  • “Mail incoming problem”
  • “Email too full want allow any more messages”
  • “@Gmail.issue”

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