Arlen S Jhw

This has been an ongoing issue for over five months now

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I guess Im not allowed To use my husbands credit card on my Google account. Ive been doing that for years and now Im suspend my account suspended for those things. Im on his account thats my husband they told me it was OK now theyre saying it suspended again I dont understand plus $400. A lot of things have been transact transactions were made in my account. They didnt tell me what theyre looking into that or not I told him who it was but they didnt even listen to me. I dont know whats going on with Google, but Ive been treated very unfairly.
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Loss:
$400
Pros:
  • Huh
Cons:
  • What

Preferred solution: I like to upgrade my YT music using my husband‘s credit card

User's recommendation: Make sure you have your receipts, and you have all documentation to prove what you’re saying because if you don’t, they never give you the benefit of the doubt

Patrick C Zfz

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Verified Reviewer

Phone is being recognized there's another device actually two I have a Blu-ray too 131 DL in my hand track phone it's been recognized and identified as tool Samsung s134 deals do not have those device

This has been going on forever this is the third phone on I went with TracFone and a new blu-ray 2131 deal on it's being recognized and identified as a Samsung 134 deal I have been trying for over a month to have these removed from the account and every time somebody tries to take them off the accounts as far as I could get was put him to sleep track phones done everything they can I've been trying to get a hold of Google Facebook and Gmail Instagram since before the middle of December because I knew something was wrong with those the Samsung phones well now they're both burned to death but they're still they've taken over my phone I can't do anything I've been asking for help and I'm not getting any and as far as the rating thing goes it doesn't go low enough there has to be another way to take that for that big multi-billion dollar company to put some people on phones good Lord how many hours and and that's ours I'm losing time from work again but this is ridiculous

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Loss:
$700
Cons:
  • To many

Preferred solution: I want my phone fixed I want my accounts made secure I want the hacker that I'm almost positive I can identify to be taken care of and I would like some compensation for lost money

User's recommendation: Well if you're something corporation that must not be a big problem but us little guys that work for a living in need of our phones for contact or emergency calls and things like that there should be some way to make it easier a little smoother to get through to get help now how the ***

Larsen Biv

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Verified Reviewer
| map-marker Columbus, Ohio

Trying to add another email to my account and haven't been able to. I need someone to walk me through it. None of their solutions work. I may be 76 but I'm not stupid.. no one even answered my que

I am trying to add an email to my account and it won't let me use this device to add it. This is the phone that has my account on it. Why doesn't Google have people for someone who needs more help than what the written instructions don't work?
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Drose

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Verified Reviewer

Trash

They didnt resolve the problem at all I cant recover my account is the *** problem I need some actual assistance!
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Loss:
$1000

Preferred solution: Resolved accounts excess able is what I want

Helma Aew
map-marker Baltimore, Maryland

I can't access my old Gmail

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I've got a different phone and I can't get into my old gmail Lauriestaton 15@***.com I can't remember the password and I don't have access to the other phone now it is off please help
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Nataley Alx

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Verified Reviewer
| map-marker Seattle, Washington

I can't recover/login my another account

Every time I want to login in my account zhengwugeng@***.com it shows "Weve detected unusual activity on the account youre trying to access. To continue, please follow the instructions below." Then I type into my phone number and shows "This phone number has already been used too many times for verification"
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Liberty Mhp

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Verified Reviewer

I want to Close my account

I want to make sure this account is closed I tried to open Google pay and it messed my account up I need to check that it is closed
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Loss:
$40

Preferred solution: Someone hacked my account

Manny R Haw

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Verified Reviewer

Need assistance

Can not access my email account I've tried multiple attempts and I can't get access to my email please help me with this situation
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Preferred solution: Help recovering my Gmail account please

Michael L Vzf

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Verified Reviewer

Need in my account

Can't access old account still have not been able to access it will not let me into the questions to access my account to you security questions instead of phone number and all the count it's b*****have not been able to get into it cuz I cannot access the phone number or the email that I have is backup is but I really like to be able to access my old account and I cannot speak to anybody to be able to get into it if can I use recover my account and it's ridiculous that I can't get into it any other way that I cannot speak to a customer service right now
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Cons:
  • That we cannot access old accounts or speak to a real person for customer service

Preferred solution: Would like to get into my account

Francesca J Cdy

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Verified Reviewer
| map-marker Hawthorne, New Jersey

My account

This morning I tried to changed my password from my email jimenezfrancesca17 and I thought I changed it when it suddenly took me out of my account and now that I dont have access , you guys are asking me for a verification code from my ex phone which I dont have the number , I know my password but I have no idea about the number and I need to get this email back because I have my college letters there and more important stuff , I am writing you from my other account but I must have my main gmail back jimenezfrancesca17@***.com and my new number is 862899****
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Resolved
Azar M Jcl

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Verified Reviewer

Resolved: Poor customer service

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Not getting help from you or responding to my messages. I do not have 100 words . You are worst than 1000 words
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Cons:
  • 1000
Jason B Xki

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Verified Reviewer

Lost pjone

I need to speak to a living breathing human I I I I I I I I NEED NEED NEED NEED NEED NEED TO TO TO TO TO TO TALK TALK TALK TALK TALK TALK TO TO TO AAAAALIVING LIVING LIVING BEING BEING BEING
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User's recommendation: Help

Deborah D Sxk

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Verified Reviewer

Random emails against my email

Hi. Ive recently noticed that Im getting random email addresses which are connected to my email. I dont have any other email other than my own. I dont understand why my email address has these which are connected to it. Could you please explain this.
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Preferred solution: Confirmation of email addresss being used as my own

User's recommendation: Weird emails

Rose M Iom

My account

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I no longer have the phone number to my gmail so texting me a code wont work and it says you cant verify me without it. Im going to lose my original Pokémon go account for the love of God help!
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Pros:
  • Its google
Cons:
  • Its google

Preferred solution: My gmail account back!

User's recommendation: Put in a back up email

Resolved
Allen H Ypu

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Verified Reviewer
| map-marker Wilmington, Delaware

Resolved: Because you’re recovering website does not work and you don’t have any tech-support so there’s no one I can talk to

Google really *** *** you delete my *** email just tell me that I have to put my password and when Ive been having my *** password and my *** computer for like ever and all of a sudden one day, I cannot use it anymore deleting my whole *** life and deals that Ive already had already hundreds of thousands of dollars gone. Thank you *** you very much.
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